Privacy Policy

Last updated: 26 February 2026

1. Introduction

WandWeb is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website (wandweb.co) and services.

2. Information We Collect

Personal Information: We collect information you provide directly to us, such as your name, email address, phone number, and billing information when you request a quote, sign up for a service, or contact us.

Usage Data: We automatically collect information about your interaction with our website, including your IP address, browser type, device information, operating system, referral URLs, pages visited, and the dates and times of your visits. This data is collected through cookies and similar tracking technologies, including Google Analytics (see Section 5 below).

3. How We Use Your Information

• To provide, maintain, and improve our services.
• To process transactions and send related information, including confirmations and invoices.
• To respond to your comments, questions, and requests.
• To send you technical notices, updates, security alerts, and support and administrative messages.
• To analyse website traffic and usage patterns so we can improve the user experience.
• To understand our audience demographics and interests in aggregate.

4. Sharing of Information

We do not sell your personal information. We may share information with third parties in the following circumstances:

• Analytics Providers: We share usage data with Google Analytics to help us understand how our website is used (see Section 5).
• Service Providers: We may share information with trusted service providers who assist us in operating our website and delivering our services (e.g. payment processing via Stripe).
• Legal Requirements: We may disclose information as required by law, regulation, or legal process, or to protect the rights, property, or safety of WandWeb, our users, or others.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to collect and store information when you visit our site. Specifically, we use:

Google Analytics (GA4): We use Google Analytics, a web analytics service provided by Google LLC, to analyse website traffic. Google Analytics uses cookies to collect information such as how often users visit our site, what pages they view, and what other sites they visited before coming to our site. We use this information solely to improve our website and services.

Google Signals: We have enabled Google Signals, which associates visit data with Google account information from users who have turned on Ads Personalisation. This provides us with aggregate demographic and interest data about our visitors (such as age range and general interests) and enables cross-device reporting. This data is provided to us in aggregate form only and cannot be used to identify individual users.

Opting out: You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You can also manage your Google Ads Personalisation settings at Google Ads Settings. Most web browsers also allow you to control cookies through their settings.

6. Data Retention

We retain personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. Analytics data collected via Google Analytics is retained for 14 months, after which it is automatically deleted.

7. Data Security

We use reasonable measures to help protect information about you from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate personal data.
• Request deletion of your personal data.
• Opt out of analytics tracking (see Section 5).

To exercise any of these rights, please contact us using the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date above.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@wandweb.co.